1. General Information

The information provided by First Services (“we,” “us” or “our”) on the 1Step app and website (www.1step.services) is for general informational purposes only. All information on the platform is provided in good faith; however, we make no representation or warranty of any kind regarding the accuracy, adequacy, validity, reliability, availability, or completeness of any information.

2. No Professional Advice

The services and content on our platform are not intended as professional, financial, legal, or technical advice. You should consult appropriate professionals before making decisions based on any information provided on or through the 1Step platform.

3. Third-Party Services

Our platform may include links to third-party websites, applications, or services that are not owned or controlled by us. We do not endorse or assume any responsibility for the content, policies, or practices of any third-party service providers. Use of these services is at your own risk.

4. Service Provider Disclaimer

1Step serves as a booking and coordination platform between users and independent service providers (technicians, delivery drivers, etc.). While we verify providers through internal procedures, we are not liable for the conduct, work quality, punctuality, or communication of any third-party technician or vendor.

5. Financial Services Disclaimer

Where the 1Step app offers wallet features or payment services, users must agree to our separate Terms of Service. We do not act as a licensed bank or financial institution. Funds stored in your 1Step Wallet may be handled via third-party gateways. Use these services at your discretion and ensure you read their terms and policies.

6. Limitation of Liability

Under no circumstance shall we be held liable for any loss, damage, or inconvenience caused as a result of reliance on information or services provided via our platform. Use of the platform and services is at your own risk.